Privacy Policy 

Effective date: This privacy policy was last updated April 2nd, 2026. 

The Rockhaus LLC and its subsidiaries operating under The Rockhaus brand (collectively, “The Rockhaus” , “we” , “us” , or “our”) respect your privacy and use your personal information in an effort to fulfill our commitment to offering and providing an unparalleled member experience. This Privacy Policy (“Privacy Policy”) describes the privacy practices of The Rockhaus, including the types of personal information we obtain, how we use this personal information, with whom we share it and the choices available regarding our use of the information. This Privacy Policy also describes the measures we take to safeguard the personal information and how you can contact us about our privacy policies. 

This Privacy Policy applies to the personal information we obtain when you interact with The Rokhaus, including but not limited to when they visit and use our The Rockhaus studio locations, use www.therockhaus.com, and any other websites, mobile apps or online services or platforms of The Rockhaus on which this Privacy Policy is included or linked to (collectively, the “Sites”), apply for a job with us or otherwise connect with us. 

Information We Collect 

The types of personal information we collect include: 

  • Contact information, such as name, email and postal address and phone number. 

  • Professional information, such as job title and employer details. 

  • Login credentials (e.g. username and password). 

  • Payment and financial information, such as your credit/debit card number, expiration date and security code, bank account number, and billing address. 

  • Demographic information you provide when you visit or become a member of The Rockhaus, such as date of birth, age, and gender identity. 

  • Information and data regarding your fitness, health, nutrition, activities, biological characteristics, and training goals, programs and progress. 

  • Membership and usage information, such as membership ID, The Rockhaus visit and the times you check in, workouts you log, classes you book, and transaction history. 

  • Personal preferences such as favorite classes and instructors. 

  • Account information if you establish an online account with us, such as login credentials (e.g., username and password). 

  • Images and videos, including photographs and video footage. 

  • The geolocation of your device if you consent to the collection of this data. 

  • Information in connection with applying for a job at The Rockhaus such as employer and employment history, education, job function, salary, professional certifications and other resume information. 

  • Social media handles, content and other information that you post to our social media pages or tag us on your social media pages, and information we obtain from third-party social media services (e.g., Facebook) if you choose to link to, or create or log in to your The Rockhaus online account through, these services. 

  • Other Information you provide to us, including through emails and other communications, surveys, information or content transmitted or uploaded through your The Rockhaus account (such as posts to message boards), and interactions with The Rockhaus and its personnel, or information when you enter, or promotions we may offer. 

In many cases, we will collect the personal information described above directly from you. In some cases, however, we will collect the information from other sources, such as: 

  • Other sources: we may obtain information from other sources such as publicly available databases, joint marketing partners, social media platforms, consumer data resellers, online advertising companies, and vendors who provide services on our behalf. 

How We Use Your Information 

We use your information to: 

  • Schedule and manage class bookings 

  • Process payments and memberships 

  • Communicate updates, promotions, and studio information 

  • Ensure client safety and appropriate class placement 

  • Improve our services and customer experience 

Sharing of Information 

We do not sell your personal information. We may share information with: 

  • Payment processors (e.g., Stripe, Marianatek, etc.) 

  • Scheduling software providers 

  • Legal or regulatory authorities if required by law 

Health Information Disclaimer 

Any health-related information you provide is used solely to enhance your experience and safety. However, we are not a medical provider, and you should consult a physician before beginning any fitness program. 

Data Security 

We implement reasonable safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security. 

Your Rights 

You may: 

  • Request access to your personal data 

  • Request corrections or deletion 

  • Opt out of marketing communications at any time 

Cookies & Website Tracking 

If you use our website, we may use cookies or similar technologies to improve user experience and analyze traffic. 

Changes to This Policy 

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date. 

Contact Information 

For questions regarding this policy: therockhausnj@gmail.com